Sunday 20 December 2015

Review: Father Christmas Experience at The Chill Factore



Last Christmas, Amelia was only one, and although some of my NCT friends had braved Santa’s grotto, it had generally ended in tears. I decided she was just too young, and didn’t bother. This year, however, Millie is much more aware of Christmas and all its accompaniments; she’s become obsessed with Christmas trees, reindeer and presents (I’ve tried to balance this out with references to angels, stars and baby Jesus, not that she understands) so I thought it was time we finally met “Farmer Mitmus”, as Amelia refers to him.

I started by researching my options and asking friends for recommendations. I’d heard too many horror stories of Santas who smell of Benson and Hedges and hour-long queues in the rain, and I wasn’t taking any chances.

After copious googling, I finally decided on the Chill Factore. You pay £15 for yourself and your child- additional adults cost extra, but as I was planning on taking Millie by myself, this wasn’t a problem. For this price, your child gets to meet the big man, receives a small gift and gets thirty minutes to play in the snow (the “Mini Moose Land” area is specially for children aged four and under, so no danger of being run over by a 16 year-old on a snowboard). It was only after I’d booked and paid online, that I read the small print and realised that the photo is an additional £10 (and taking your own pictures in Santa’s Snowy Kingdom is strictly forbidden). Oh well.

I received a confirmation email straight away, as well as a reminder the day before, not that we could possibly forget; we were far too excited.

The email advised me to arrive early, because “there may be long queues at peak times”. Happily, when we arrived, there was hardly a queue at all, and everything seemed to be organised and moving efficiently. I noticed a huge sign hanging from the ceiling saying “Queue here for Father Christmas” so I went over and enquired, perhaps stupidly, if this was the correct place to queue for Father Christmas. I was asked if I had bought a ticket and I replied that no, I had booked online ( I had the email on my phone, and had also written down the booking number just in case my phone was non-functioning for any reason). Strangely, however, the lady didn’t ask to see my email or booking number, and I was waved straight through. Note to self: get it free next time.
 

We were placed in a short queue, in a quiet, separate area which was equipped with toys, books, mini chairs and other things aimed at small people, which meant that Millie could safely and happily play while I held our place in the queue. Our appointment with the big guy was at 11am and sure enough, at eleven on the dot, an elf popped out of a fairy-light tunnel and asked us to come through.

The elf introduced herself as Snowflake, which I doubt was her real name, but she was lovely nonetheless. She spoke to Millie and asked if she was excited and received, in reply, a slow nod.

At the end of the tunnel there was a 6ft tall plyboard castle draped with tinsel and fairy lights, and we were ushered in through what I can only describe as the front door. Inside there was a cosy scene; a red-carpeted room with a pretend fire in the pretend fireplace, a Christmas tree towering over a pile of identically-wrapped presents, and hundreds of fairy lights and other twinkly, sparkly paraphernalia. A second elf stood to attention, military-style, beside Father Christmas’ throne.

And of course, there was the big man himself. He was exactly as you’d always like to imagine him; festively hefty and satisfyingly old with a (real) snowy-white beard and half-moon spectacles perched halfway down his nose. Although Amelia was initially shy- and, I think, a little in awe- he chatted to her and she soon came round and started replying to him; she even, when he asked if she liked Frozen, gave him a short rendition of Let it Go, which I think was a little more than he expected.

We were probably only in there for about three minutes, but it was enough for a slightly overwhelmed two year-old. He asked Amelia to leave a carrot and a mince pie out on Christmas Eve, and she nodded gravely. So far, so heart-warming. Then, before we were shown out by Snowflake the elf, we were presented with a small gift bag, which we thanked him for, but didn’t open in front of him as it seemed presumptious to do so.
 

And with the formalities over with, it was time for our thirty minutes of playing in the snow. Woo-hoo!

This was the part where I wished that I had Jon with me. Pulling a toddler up a hill in a rubber ring whilst also carrying my over-stuffed tote bag is not the most fun thing I've ever done. Thankfully, after two slides down the hill, she’d had enough.

She pottered around in the snow for a while, where there were various things to play with; those ELC bouncy animals that you find at every Baby Sensory class, jumbo foam building blocks, a Little Tykes playhouse. However, it became obvious that we were not going to last for thirty minutes because, at the risk of stating the obvious, it was really cold. Although Amelia had gloves, I’d neglected to bring a pair for myself, thinking “I’m an adult, I’ll be okay,” and it was amazing how quickly I went from feeling fine to feeling like I had frostbite and was going to die. I asked Millie if she was ready to go, and to my relief she replied in the affirmative. So that was the end of our snowy experience.

We walked to the main exit, at which point Millie burst into tears because, I guess, it was all over so soon. So, feeling guilty, I U-turned into Frederick’s ice cream parlour, and let them tap my wallet for a cappuccino and a humongous milkshake because they “don’t do anything smaller”; it cost £4.50 and Millie drank about a tenth of it.

It was at this point that we looked inside the gift bag, and found a small, cheap teddy that had all the hallmarks of Poundland. I guess even Father Christmas has to think about his profit margins.